After the storm damage in June 2024, the homeowner filed an insurance claim expecting repairs to move forward quickly. Instead, the process dragged on for months, leaving a water-damaged and mold-filled bedroom unrepaired. The mold eventually affected her health before remediation crews could tear the room apart. Even after remediation, insurance funding was not enough to complete rebuilding, and the bedroom remained unfinished for nearly 17 months.

In March 2025, another crisis occurred when a bathtub faucet broke inside a bathroom wall, causing extensive water damage to the bathroom, bedroom hallway, and kitchen floor. This insurance claim was denied entirely. As repairs were delayed, mold spread throughout the damaged areas and into a nearby bedroom that had already undergone mold treatment.

Living conditions quickly became unsafe and extremely difficult. Floors were reduced to exposed subflooring with holes covered by plastic and protruding nails creating trip hazards. Open gaps had to be sealed with duct tape to keep insects, rodents, and snakes from entering through the crawlspace. The bathroom and bedroom were left without proper walls or insulation, making the home freezing in winter and unbearably hot in summer.

For six months, the kitchen sink was the only source of water for hygiene and washing hair. During winter, six tanks of propane were needed just to try to keep the home warm. Multiple times, she was forced to leave her home and stay with family while remediation and rebuilding work took place.